Returns

1. Title and Risk

1.1 The Goods will be your responsibility from the completion of physical delivery of the Goods to you.

1.2 Ownership of the Goods will pass to you once we have received payment in full for the Goods.

 

2. Defective Goods

2.1 Once delivered, you must inspect the Goods as soon as reasonably practicable, and inform us immediately, if they are faulty, or if the Goods are not as described.

2.2 If you wish to claim that any of the Goods are delivered damaged, you are required to give notice of the damage and return the Goods, including paperwork, boxes, links, user manual and service papers, within 14 days of delivery, failing which the Goods shall be deemed to have been delivered undamaged and in accordance with the delivery documents.

2.3 If, on inspection, and provided you meet the return requirements mentioned above, the Goods are found to be faulty, we will either: agree to replace the Goods, repair them, or refund you for them, in part or in full.

2.4 We will make reasonable deductions for any wear and tear the Goods may have suffered whilst they were in your care.  Paperwork has a significant impact on resale value and the sum repaid may be reduced by up to 30% if the paperwork is missing or damaged.

2.5 Return postage, packaging and insurance are your responsibility, though we will assist in the process where possible.